Please note that a cancellation is when you wish to cancel your order before it has been despatched. Once the order has been sent via Australia Post, it is then a Refund or Return matter.
If you wish to cancel your order, simply contact us with the following information:
·Your email address
·Your order/transaction ID
·Reason for cancellation
You can contact us by checking out our contact us page, or by any of the following methods:
·Call us on 1300 170 519
·Email us at firstname.lastname@example.org
·Send us an instant message via our website(bottom right corner – desktop only)
Thereare no penalties for cancelling an order, you just need to let us know.